The Decline of Customer Service

Have you noticed a sharp decline in people's ability/willingness to provide quality customer service?

A snippet of my retail experiences...

I worked for GameStop from August 2009 to December 2010.

What I've Played (February edition)

Overall: a pretty decent month of gaming for me.

My Playstation Plus Perks for February 2012

A pretty good deal for any serious PS3 owner.

The Skyrim devs. admit that they knew the PS3 version was broken... they just didn't know how broken.

"This s#!t's broken!"

According to an interview with Kotaku at the DICE Summit last week, Todd Howard and the rest of the development team knew about the memory problems plaguing the PS3 version of The Elder Scrolls V: Skyrim, but believed that only "a small percentage" of gamers would encounter them.

My Favorite Game Trailers of 2011

2011 was a big year for gaming.  It was also full of great game trailers.